FAQs

General

The registered owner must email shorttermrental@lus.sbcounty.gov from the same email on file. Please include address, permit number, and effective date.

Upon the approval of a Short-Term Rental Permit, a notice is mailed to all potentially affected property owners with information specific to the property. Alternatively, you may use our interactive map to view all permitted Short-Term Rentals within San Bernardino County: Short Term Rental Map (sbcounty.gov)

Yes. Upon the approval of a Short-Term Rental Permit, a notice with details of the approval will be mailed to all potentially affected property owners. Property owners must file the appeal within ten (10) calendar days from the date of the notice.

Yes.

Operating a STR without a valid STR Permit within the County of San Bernardino will result in an Administrative fine of $1000 for a first conviction, $2000 for a second conviction, and $5000 for the third or subsequent conviction, or by imprisonment in the County jail for a period of not more than six months, or by both such base fine and imprisonment.

Please review ordinance for occupancy limits: Short Term Rental Ordinance

A Notice of Violation or Administrative citations will be issued and/or the potential for modifications, suspension, or revocation of the STR permit. Administrative Citation fines are:

First Conviction:          $1000

Second Conviction:     $2000

Third Conviction:         $5000

Upon any changes, such as a change of property agent or management or any other change pertaining to the information provided in the STR application, the owner or owner’s authorized agent or representative shall provide current information to:

shorttermrental@lus.sbcounty.gov

Failure to update this information may result in a violation of this chapter, including but not limited to, a suspension or revocation of a STR permit, until all information is updated.

You are only allowed to advertise up to the County approved number of occupancy and on-site parking.

Yes.  A Transfer request along with all applicable forms must be submitted within 30 days of taking title to the property. Please follow instructions listed on the Transfer Request. To obtain the Transfer Request form or any applicable forms, please visit: Short Term Rental Forms (sbcounty.gov)

No.

A Short-Term Rental Permit for an alternative shelter such as a travel trailer, RV, tent, yurt, or recreation cabin cannot be issued at this time.

No. A separate permit must be obtained for each parcel intended for STR operation. If applicable, each separate legal dwelling unit requires a separate STR permit.

A STR permit is valid for two (2) years and will need to be renewed biennially. Renewal payments submitted after permit expiration date are subject to a delinquent fee. Failure to submit your renewal payment within 45 days of permit expiration, including any delinquent fee, will result in the closure of the Short-Term Rental Permit.

For information on Transient Occupancy Tax, please visit the County of San Bernardino Tax Collector’s website: County of San Bernardino » Treasurer-Tax Collector (mytaxcollector.com)

A Short-Term Rental Permit will be required for the advertising and the rental use of a STR unit in unincorporated desert and mountain regions of San Bernardino County.

A residential dwelling unit or portion thereof rented or otherwise used for residential transient occupancy. Transient occupancy generally means occupancy for 30 consecutive calendar days or less. The rental can be for the entire home, accessory dwellings, or limited to one or more rooms. Individual units, such as an apartment or condominium, located within a multi-family residential project, is not eligible for a short-term rental permit.

Getting Started

A notification will be emailed when your application is ready for payment. At this time, you may log into your EZOP account and pay online. You may also contact us and pay over the phone.

*Please note – There is a convenience fee for all debit/credit card transactions*

Yes, the permit and Good Neighbor brochure must be posted in a visible location within the STR unit at all times.

Initial Application – $667

Renewal Applications – $489

*Fees subject to change*

No. New ownership must be verified by a recorded grant deed through County records. If staff are unable to verify ownership, verification of ownership will be requested.

Please visit Getting Started for our Short-Term Rental Application process.

An Application Tutorial video is available on Getting Started page.

Apply for your STR permit via the EZ Online Permitting (EZOP) website: http://wp.sbcounty.gov/ezop/

My STR Permit

The registered owner must email shorttermrental@lus.sbcounty.gov from the same email on file. Please include address, permit number, and effective date.

A Notice of Violation or Administrative citations will be issued and/or the potential for modifications, suspension, or revocation of the STR permit. Administrative Citation fines are:

First Conviction:          $1000

Second Conviction:     $2000

Third Conviction:         $5000

You are only allowed to advertise up to the County approved number of occupancy and on-site parking.

No. A separate permit must be obtained for each parcel intended for STR operation. If applicable, each separate legal dwelling unit requires a separate STR permit.

A STR permit is valid for two (2) years and will need to be renewed biennially. Renewal payments submitted after permit expiration date are subject to a delinquent fee. Failure to submit your renewal payment within 45 days of permit expiration, including any delinquent fee, will result in the closure of the Short-Term Rental Permit.

EZOP

Please contact San Bernardino County Code Enforcement at (909) 884-4056 and staff would be able to assist. Please be prepared with the email address used to create your EZOP account prior to calling.

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