My STR Permit – Short-Term Rentals

Why haven’t I received a renewal notification?

Renewal notifications are sent via EZOP to the email address associated with the account. Notification are sent no sooner than 45 days before the permit’s expiration date.

Why do I have to pay a notification fee when I change my property manager information?

The code requires that STR surrounding property owners be notified any time there is a change in occupancy, 24/7 contact name, and/or phone number. The fee covers the costs associated with processing and mailing the required notification.

I need to close my permit. What do I need to do?

The registered owner must email shorttermrental@lus.sbcounty.gov from the same email on file. Please include address, permit number, and effective date.

What happens if I am found in violation and what are the penalties for rentals not in compliance?

A Notice of Violation or Administrative citations will be issued and/or the potential for modifications, suspension, or revocation of the STR permit. Administrative Citation fines are:

First Conviction: $1000

Second Conviction: $2000

Third Conviction: $5000

Are there requirements on advertisements with the various platforms?

You are only allowed to advertise up to the County approved number of occupancy and on-site parking.

Does my STR permit apply to multiple properties? Does it apply to multiple structures?

No. A separate permit must be obtained for each parcel intended for STR operation. If applicable, each separate legal dwelling unit requires a separate STR permit.